Last updated 8 October 2026
Delete your account
How to delete your Escanor account and data, from the web, desktop or Android app.
Steps
If you own a workspace that other people are in, remove them or hand it over first. Cancel any paid plan in Settings → Billing first, so you are not charged again. Cannot sign in? Email support@escanor.in from your account email and we will delete it for you.
- Sign in to Escanor (web, desktop or the Android app).
- Open Settings → Privacy & data → Delete account, or use the button on this page.
- Type your account email to confirm (and a two-step verification code if you have it on).
- You are signed out everywhere and every key stops working at once. Your account is deleted 7 days later; sign in before then if you change your mind.
What is deleted
Your profile, workspaces you own, connected services and their stored keys, AI conversations and runs, paired machines and their command history, terminal sessions, notification tokens and sessions.
What is kept, and for how long
- Name, email and sign-up date: 180 days, under the IT (Intermediary) Rules, 2021.
- Payment records: as long as tax and accounting law requires (up to 8 years).
- Security logs: until they expire (one year).
- Consent and privacy-request records: kept as evidence, with your contact details removed.
Contact
- Company
- Escanor Labs
- Address
- ATF-39, Gaur World Smart Street, Sector-16B, Greater Noida West, Uttar Pradesh 201308, India
- Grievance Officer
- Lakshay Jain, Co-founder; Grievance Officer and data protection contact
- Email (support, grievances, privacy and security)
- support@escanor.in